The Manager of Practice Operations will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organizations Mission, Vision and Values. The Manager will manage and direct the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, Meaningful Use attestations, business information systems, practice profile analysis and compliance with regulatory bodies. Duties include weekly rounding with staff and physicians ensuring that practices are functioning as expected; coordination with practice managers related to practice operations; and ensuring effective on-boarding of new physicians and staff including the acquisition of space, procurement of supplies and equipment. Promotes practice initiatives such as referral management, TOS collections, and task management. Works closely with the Market Operations Director to develop and implement goals and objectives for the market, and with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. Works to ensure regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):
Four or more years of progressive and hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance
Bachelorï¿½s degree or an equivalent combination of education and experience
Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook
Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management
Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within an organization
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertise
Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders
CUSTOMER SERVICE RESPONSIBILITIES:
Performs duties while demonstrating strong, interpersonal and communication skills that allows work to flow in a positive, constructive, and professional manner. Works with all team members to facilitate congenial and professional working relationships with subordinates, peers, and superiors thus creating a harmonious work environment. Ensures that all contacts with patients, senior leadership, managers, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
Primary Location: South Carolina
Facility: Tenet Physician Resources
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005002774
About Tenet Physician Resources
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.